Jobs@360ContactBPO Branch Manager

Branch Manager

Full Time
Ortigas
Posted 3 weeks ago

JOB SPECIFICATIONS:

  • Preferably with degree in Business Management, Sales or Marketing. or other related course
  • With at least four (4) years work-related experience in branch operations, one (1) year of which is in a Managerial or Supervisory capacity
  • Should have technical marketing skills, relevant product and industry knowledge Should be a strategist and is capable to think out-of-the-box.
  • Has excellent communication skills (both written and oral), decision making skills, problem solving skills, presentation skills, interpersonal skills and networking skills Capable to solve amicably customers/client’s complaints
  • Should be persuasive, goal-oriented, assertive, creative, innovative, adaptable and analytical
  • Has the ability to work under pressure and handle challenging situations
  • Computer-proficient

DUTIES AND RESPONSIBILITIES:

  • Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.
  • Establishes work standards, performance measures, goals and objectives
  • Assigns deliverables/tasks to subordinates
  • and reviews work progress of subordinates
  • Provides direction and guidance
  • Coaches counsels and motivates subordinates
  • Recommends person/movement
  • Interviews prospective the department/branch and recommends hiring
  • Conducts job onentation and nical trainings
  • identifies and recommends training program/seminar for staff development
  • Recommends discipinaractors
  • as needed in concurrence with the Immediate Superior
  • Responsible for attaining the branch monthly target set by the Management Monitors daily production and loan releases to ensure growth of the branch
  • Plans, creates and implements programs/processes for branch employees and clients
  • Implements the business plans and programs designed by the Marketing Group
  • Delivers marketing activities within the approved budget
  • Reports regularly the performance of branches to the Immediate Superior Ensures that quality service to customers/cents is consistently applied
  • Handies clients complaints or concerns escalated by the staff
  • Represents the branch during Management Committee meetings and other internal/external meetings.
  • Performs other work-related functions and duties that may be assigned.

About South Asialink Finance Corporation

SAFC is one of the leading and fastest-growing non-bank financial institutions in the Philippines, providing financial services through a strong branch network in Luzon island and the province of Cebu where the majority of its business operations are concentrated. SAFC was founded in 2003 and has grown from its humble beginnings to a multi-billion financial powerhouse. It is now one of the country’s financial leaders, developed from 7 branches in 2006 to 38 branches today, and more are on the way. SAFC Branch Networks are strategically situated near the market it serves. As part of SAFC’s commitment to empowering economic growth, residents of the communities where its branches are located are given preference for employment. At present, SAFC is focused on providing Filipinos with EASY & AFFORDABLE Vehicle Financing and Refinancing options for both cars and trucks. The company’s dedication to improving Filipinos’ lives is the cornerstone of SAFC’s services.

Job Features

Job Category

Onsite

Salary

Not Specified

Educational Attainment

Bachelor’s Degree

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